FMCG and Non-Durable Goods Distribution, Retail and e-Commerce

  • Omni-channel operations necessitate a seamless experience for the customer across e-Commerce and Brick-and-Mortar stores.
  • The imminent introduction of GST likely to disrupt the entire structure of India’s distribution, warehousing and logistics operations.
  • Managing inventory in the pipeline across multiple warehouses and stockists.
  • Tracking secondary and tertiary sales and the logistics related to the replenishment process.
  • Effective sales force and store operations management - sales targets, incentives and rebates along with promotions.
  • Retaining customer loyalty – in the face of severe competition – is becoming increasingly difficult.
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